FanPlus Terms of Service
A. Policy on photos
1. Uploading contents
¡®Member¡¯ uploads
his/her own or someone else¡¯s creation through ¡®FanPlus¡¯,
and is to allow ¡®FanPlus¡¯ to provide them as the
¡®service¡¯. In case the ¡®user contents¡¯ are the member¡¯s own creation, the
¡®member¡¯ shall justly hold the rights of the contents posted as the owner of
copyrights and be responsible for it in person. If the ¡®user contents¡¯ are the
creations of someone else¡¯s, the ¡®member¡¯ shall upload them to ¡¯FanPlus¡¯ with the source information notified, by acquiring
the righteous rights from the original author with regard to their posting, and
being ¡®served¡¯ through collecting them.
In this case,
all the rights of the contents will justly belong to the original author. The
¡®member¡¯ confirms that he understands the service properties of ¡®FanPlus¡¯ as well as the responsibilities and rights
occurring in use and authorizes its use, and also owns or secures the necessary
license, rights, consent and permission, etc.
2. Deleting contents
Regarding the
¡®user contents¡¯, ¡®FanPlus¡¯ reserves the rights to
take actions such as to withdraw or remove them from the ¡®service¡¯ without
prior notice once they are confirmed to be in breach of laws and regulations
including the someone else¡¯s intellectual property rights and to infringe the
rights of third parties etc.
3. Limitations of rights
FanPlus may change, terminate, or restrict access to any aspect
of the Services, at any time, without notice. We can remove any content you
post or submit for any reason. FanPlus may access,
read, preserve, and disclose any information as we reasonably believe is
necessary to
4. Disclaimers of rights
If you believe
that your copyrights have been violated, please report it to us immediately by
sending us an email.
Please provide
the following information to our customer service:
This notice can
be sent via email, with all items completed, to FanPlus
customer service at [email protected]. Requests will typically be responded
to within seven business days.
5. Deleting accounts and contents
We can remove
any content or information you share on the Service if we believe that it
violates these Terms of Use, our policies or we are required to do so by law.
We can refuse to provide or stop providing all or part of the Service to you
(including terminating or disabling your account) immediately to protect our
community or services, or if you create risk or legal exposure for us, violate
these Terms of Use or our policies if you repeatedly infringe other people's
intellectual property rights, or where we are permitted or required to do so by
law. If we take action to disable or terminate your account, we will notify you
where appropriate. If you believe your account has been terminated in error, or
you want to disable or permanently delete your account, you can send an email
[email protected] within 24hours for an objection of account termination.
B. Policy on contents
For delightful
use of FanPlus app service, we limit accounts that
post or share following contents (including photos, board posts, and fanfic).
1. Definition of inappropriate contents
For all uploaded
contents (including photos, posts, and fanfic) and comments within the service,
the following contents are defined as inappropriate contents regarding the
Internet Content Rating Service of the Korea Communications Standards
Commission.
1) Board posts
or comments including insults to specific people, groups, religions or races
2) Posts/comments that promote violence, delinquency or
speculation
3) Obscene,
sexually violent posts/comments
4)
Posts/comments that include Illegal distribution or copyright violation
5)
Commercial posts/comments
6)
Spamming content
7)
Personal information exposure
8) Posts/comments that may cause cyber defamation
9) Harassment and cyberbullying
10)
Posts/comments that violate public morals and cause discomfort to others
11)
Posts/comments that interfere with other user's service use or activities
12)
Posts/comments that show intent to manipulate, using illegal computer program
or services
13) Contents
which are not from FanPlus team, but from
impersonating accounts
14) Prohibited
activities in the service
All contents
that violate Google Play Store and App Store policies are subject to regulation.
2. Submitting a complaint
1) Users can
report contents which are against FanPlus policy by
clicking ¡°Report¡± button on FanPlus app.
2) Repeated unverified complaints from the same source
may be subject to summary rejection.
3. Treatment and investigation of complaints
In general, the
Policy & Abuse team will only communicate with the subject of a complaint
if there appears to be a violation of site policy, or if personnel need more
information to resolve the issue.
The Policy &
Abuse team records the user information from which each complaint is submitted,
to prevent misuse of the system and/or Service.
1) If the same post is repeatedly reported, the post will
be blinded, and if it does not meet the operation policy, it may be deleted
without prior notice.
2) In the case of user accounts that accumulate the
number of penalties, use may be restricted in stages, such as warning,
temporary suspension, permanent suspension, etc., depending on the number of
accumulations. However, if the violation is severe, such as writing illegal or
inappropriate posts, the account may be suspended or permanently deactivated
regardless of the number of reports or the cumulative number of penalties.
3) Posts/comments impersonating FanPlus
team will be removed without prior notice. In some cases, the account with the
post/comment may be restricted from using the service.
Even matters
that do not specifically correspond to inappropriate posts/comments may be
subject to restriction or penalty if they adversely cause discomfort to other
users.
4. Definition and treatment of false reports
1) If you report
someone else's post without any relevant reason, or if you report the same post
(including photos) repeatedly, it will be considered as an abusive report.
2) If your report is considered an
abusive report, you may be restricted from using the service. If the violation
is severe, the use of the service will be permanently suspended.
C. Operation policy on accounts
An account is a
member identification unit for managing service usage history of FanPlus users. If there is a history of logging in with a FanPlus account, in principle, the user is considered to
have logged in, and activities using FanPlus service
while logged in are also considered to be the user¡¯s service use.
Users can create
their own profile by logging in to FanPlus and adding
and editing profile information in their accounts. At the time, the user using
the FanPlus service is deemed to have acknowledged
and agreed in advance that the account profile information may be exposed to
other users.
For delightful
use of FanPlus app service, we limit or block
accounts which violate FanPlus account policy.
1. Definition of misbehaving accounts
In order to provide
a moderate service environment, content that is not suitable for exposure to
the ¡®FanPlus¡¯ service among ¡®user profile
information¡¯ will be restricted. In the case of a user who interferes with the
use of the service by other users, or interferes with the service operation,
the use of the service may be restricted.
- You must not attempt to include in ¡®User Profile Information¡¯ any of the
following types of content:
1) Inappropriate
profile image, nickname or self-introduction, containing:
2) Promotions
for illegal websites or commercial purposes, containing:
3) impersonating
service provider/employees, specifically:
- If you attempt
any of the following activities, you may be immediately restricted from using
the service or your account may be suspended, depending on the severity of the
violation.
1) Interference
with the use of the service and acts of malicious use
2) Interfering
with service operation
3) Acts of using
the service in abnormal ways
2. Report an misbehaving account
1) If an account
is determined that it violates FanPlus policy, users
can report it directly by clicking ¡®Report¡¯ button and selecting the reason for
the report.
2) Reporters may
be subject to penalties if they report for an unreasonable reason or report the
same account multiple times..
3. Treatment and penalty of an misbehaving
account
1) Once an
account report is received, the administrator may review it and, if policy
violations are identified, may take action to restrict service use or block or
delete the account.
2) In the case
of user accounts that accumulate the number of penalties, use may be restricted
in stages, such as warning, temporary suspension, permanent suspension, etc.,
depending on the number of accumulations. However, if the violation is severe,
such as writing illegal or inappropriate posts, the account may be suspended or
permanently deactivated regardless of the number of reports or the cumulative
number of penalties.
3) Even accounts
that do not specifically correspond to the details of a misbehaving account may
be subject to restriction or penalty if they adversely cause discomfort to
other users.
4. Definition and treatment of a false report
1) If you report
someone else's account without any relevant reason, or if you report the same
account repeatedly, it will be considered as an abusive report.
2) If your report is considered an
abusive report, you may be restricted from using the service. If the violation
is severe, the use of the service will be permanently suspended.
D. Terms of service
1. Objective
Welcome to FanPlus, which is owned and operated by FanPlus.
(¡°FanPlus¡± ¡°we¡± or ¡°us¡±). These terms of service
(which includes our Code of Conduct and our Privacy Policy) (¡°Terms of
Service¡±) are a contract between you and FanPlus. By
using FanPlus (the ¡°app¡±), creating your FanPlus account and using our mobile applications, you¡¯re
agreeing to these Terms of Service. If you don¡¯t agree to any of these terms,
you can¡¯t use FanPlus.
2. The definitions used in the terms are as follows;
¡®Service¡¯ means
¡®FanPlus¡¯ and the other relevant ¡®services¡¯ which a
¡®member¡¯ can use regardless of the devices (including a variety of
wired/wireless equipment such as PC, TV, tablets, mobile devices). ¡®Member¡¯
means the customers who access to the ¡®service¡¯ of ¡®FanPlus¡¯,
and agree the contract for use with the ¡®FanPlus¡¯ in
accordance with the terms, and use the ¡®service¡¯ provided by ¡®FanPlus¡¯. ¡®Post¡¯ means the celebrity photos, any texts
including posts and comments etc that a ¡®member¡¯
posts on ¡®service¡¯ while he/she is using ¡®service¡¯.
'FanPlus' services include the mobile application based ¡®FanPlus¡¯ service developed and operated by ¡®FanPlus¡¯.
3. Effect and modification of terms and conditions
The terms are to
be posted for ¡®members¡¯ to easily notice and supposed to be amended followed by
the prior-notice of them.
The contents of
terms are to be posted on ¡®service¡¯ or linked screen by ¡®FanPlus¡¯
in order for ¡®members¡¯ to easily notice. And within the scope not in breach of
the relevant laws and regulations, these terms may be amended by ¡®FanPlus¡¯. In case ¡®FanPlus¡¯
amends these terms, the reasons and the applied date will be clearly posted and
it starts posting them on the ¡®service¡¯ along with the current terms from 30
days prior to the applied date of such amended terms. However, the unfavorable terms
to ¡®members¡¯ will be posted in the ¡®service¡¯ for a certain period of time and
separately through the electronic methods such as the confirmation window on
log-in. Although ¡®FanPlus¡¯ notices the ¡®members¡¯ that
the terms are amended and unless the ¡®members¡¯ express their declaration of
denial intention in written within 30 days period of time, it is regarded as
their acceptance intention has been expressed, it will be considered the
¡®members¡¯ have agreed with the amendment of the terms if the ¡®members¡¯ don¡¯t
express their declaration of denial intention explicitly. If ¡®members¡¯ do not
agree with the application of the amended terms, ¡®FanPlus¡¯
may not apply the amended contents of the terms and in this case, the ¡®member¡¯
can terminate the contract of use. However, if there is any specific reason
unavailable for the current terms, ¡®FanPlus¡¯ may be
able to terminate the contract of use. Even if part of these terms is
determined to be unenforceable, the remainder shall remain valid.
Terms and
operational policy are based on the priority stated in order and mutually
complementary.
¡®FanPlus¡¯ may prescribe separate terms of use as well as
operational policy (hereinafter referred to as ¡®Operational policy, etc¡¯) for individual ¡®service¡¯. For the matters or interpretations
that are not defined in these terms will be subject to the separate operational
policy, relevant laws or commercial practices.
4. Signing up contract and use of a FanPlus
account
In order to use
¡®FanPlus ¡®service¡¯ as a ¡®member¡¯, several steps will
be taken.
The contract of
use will be agreed in the process that a person who wants to be a ¡®member¡¯
(hereinafter referred to as ¡®the applicant¡¯) agrees with the contents of the
terms and applies for the ¡®member¡¯, and ¡®FanPlus¡¯
approves such application. It is in principle that ¡®FanPlus¡¯
shall approve the use of ¡®service¡¯ for the applicant¡¯s application. ¡®Member¡¯
may freely use the ¡®FanPlus¡¯ service through the
approval for use.
5. Termination of FanPlus account contract
¡®FanPlus¡¯ may be able to impose sanctions on the use such as
the warning, temporary blackout, and permanent blackout, etc
against the account of the ¡®member¡¯ at its sole discretion without prior notice
at any time by the reasons of service interruptions such as the breach of
service terms of ¡®member¡¯, frequent inappropriate contents upload attempts and
removal of the exposed contents, and the infringement of the others etc. For
more details of procedures and information, it will follow the blackout policy
and individual ¡®service¡¯ operational policies.
¡®FanPlus¡¯ reserves the rights to take all the appropriate
legal actions against the illegal or unauthorized use of the ¡®service¡¯.
6. Changes and termination of service
¡®FanPlus¡¯ will provide the ¡®FanPlus¡¯
service for decorating the wallpaper of the mobile device and the overall
¡®services¡¯ of additional developments by ¡®FanPlus¡¯ or
others obtained through the joint contracts with ¡®FanPlus¡¯
etc. If there are the maintenance or inspection of the communication equipment
like computers etc, replacement and malfunction,
communication interruption or significant operational reasons, ¡®FanPlus¡¯ may be able to suspend the supply of ¡®services¡¯
temporarily. In this case, ¡®FanPlus¡¯ is supposed to
notify to the ¡®members¡¯ by the designated notification methods. However, if
there is an inevitable reason that ¡®FanPlus¡¯ fails in
notifying in advance, it can be made afterward. In addition, ¡®FanPlus¡¯ can perform the periodic inspections if necessary
for the supply of ¡®services¡¯, and the periodic inspection time is subject to a
notification posted on the ¡®service¡¯ screen.
¡®Services' may
change sometimes.
If there are any
significant reasons, ¡®FanPlus¡¯ may change a whole or
a part of ¡®services¡¯ provided in accordance with the operational, technical
needs. If there are changes on the content of ¡®services¡¯, methods of use, and
time to use, the reasons of change and the content and the supplying date etc of ¡®services¡¯ to be changed will be posted on the
bulletin screen in the concerned ¡®services¡¯ in the manner that ¡®members¡¯ may fully acknowledge prior to such changes. ¡®FanPlus¡¯ may correct, suspend, change part or total of
¡®services¡¯ being provided free of charge in the needs of policies and
operations of ¡®FanPlus¡¯, and will not compensate for
it separately to ¡®members¡¯ unless otherwise there is any specific regulation
for it.
A wealth of
information can be provided.
¡®FanPlus¡¯ may provide the ¡®members¡¯ a variety of data
recognized necessary in the use of ¡®services¡¯ in the forms of the bulletin or
the notice in the ¡®service¡¯, push notification etc,
and the ¡®member¡¯ can reject the receipt of them except the information related
to the transactions in accordance with the relevant laws and regulations and
the answers to the inquiries requested by themselves etc
at any time. However, if the advertising information for the commercial purpose
is attempted to be transferred to the ¡®member¡¯ through the electronic
transmission media, it should be transferred with the prior consent with the
¡®member¡¯ separately. The ¡®member¡¯ shall not take any actions to modify,
correct, and limit the posts or the other information related to ¡®services¡¯
provided by ¡®FanPlus¡¯.
7. Cash and voting tickets accumulation
User can
accumulate cash and voting tickets (hereinafter referred to as ¡°VT¡±) when User
see and make actions required from Advertiser that is shown via device.
Advertisement can target User with specific profile.
User can check
the cash and VT accumulated in ¡°cash and VT status¡±.
In case that there
is discrepancy in the amount of cash and VT between server and application
client, amount in Server is deemed as right amount and Company shall not
compensate the difference of amount due to sync error.
User cannot
transfer cash and VT to other User unless it is approved by Company with
legitimate process.
8. Use of cash
Users can spend
cash that they accumulated on buying voting tickets.
9. Change, cancellation or expiration of cash and voting tickets
10. Duty of FanPlus
We are trying to
do our best to protect the privacy of ¡®members¡¯.
¡®FanPlus¡¯ will not collect any personal information without
any prior notice and separate permissions from the ¡®member¡¯. You can check the
detail ways for protecting privacy of ¡®members¡¯ at ¡®Privacy policy¡¯.
We are making
our efforts to deliver the notice well.
When ¡®FanPlus¡¯ notices a ¡®member¡¯, unless the otherwise provided
in these terms, it may be processed by the notice in the ¡®service¡¯ or in the
other way that ¡®FanPlus¡¯ considers appropriate. In
case ¡®FanPlus¡¯ notices the entire ¡®members¡¯, it can
substitute such notice by posting it on the initial window of the ¡¯service¡¯ or
through the bulletin more than 7 days.
Opinions of
¡®members' are also actively accepted.
¡®FanPlus¡¯ will not perform any activities that the relevant
laws, regulations and these terms prohibit or that violate any public order and
standards of decency, and it strives to do its best to provide the constant and
stable ¡®service¡¯. In addition, ¡®FanPlus¡¯ seeks for
being equipped with the safety system to protect the privacy (including the
credit information) in order for ¡®members¡¯ to safely use the ¡®service¡¯ and it
posts and complies with the privacy policies. ¡®FanPlus¡¯
tries to deal with the opinions or complaints when they are considered
reasonable. Regarding the opinions or complaints claimed by ¡®members¡¯, the
handling process and result will be delivered to the ¡®members¡¯ via using the
E-mail or through the other methods considered appropriate by ¡®FanPlus¡¯.
11. Duty of users
With regard to
the use of ¡®service¡¯, a few precautions are required.
The user of
¡®service¡¯ is prohibited from the actions to use the ¡®service¡¯ for the
commercial purpose without the alteration of the posted information in the
¡®service¡¯ or without permission of ¡®FanPlus¡¯ in ¡®FanPlus¡¯ to ensure the justified utilization of the
¡®service¡¯, and also from the actions to cause the infringement of intellectual
property rights(like copyrights), reputation damages, and business
interruptions, such as the impersonation of ¡®FanPlus¡¯
or the third party, or identity theft, etc. ¡®Member¡¯ shall comply with the
precautions noticed in relation to the relevant laws and regulations, the
provisions of these terms, the introduction for use as well as the
¡®service¡¯-related matters informed by ¡®P FanPlus¡¯,
and should not take actions to interfere with the other business activities of
¡®FanPlus¡¯.
12. Reverting and limitation of copyrights
FanPlus¡¯ may provide the functionalities for the ¡®member¡¯ to
create, post, and share the ¡®posts¡¯ such as wallpapers in the ¡®service¡¯. Thus,
all the ¡®posts¡¯ in the ¡®services¡¯ posted by ¡®member¡¯ will be attributed to the
¡®member¡¯ in its rights and responsibilities, and if there occurs the breach of
laws, the infringement of the third party's rights and appeals etc as well as there is the request of the owner of such
rights, ¡® FanPlus¡¯ may
immediately notify it to the ¡®member¡¯ and change the status of the concerned
¡®post¡¯ as the unexposed status and take actions in accordance with the relevant
laws and regulations. In this case, the ¡®member¡¯ may appeal the right of the
concerned ¡®post¡¯ and request the re-posting. More detailed procedures will be
introduced in the individual service operation policy.
The copyright
and intellectual property right for ¡®services¡¯ will be attributed to ¡®FanPlus¡¯ and in this case the posts of the ¡®members¡¯ and
works provided under partnership contracts will be exempted. All copyright and
other intellectual property right, trademarks, ¡®service¡¯ mark, logos in related
to the ¡®services¡¯ provided by ¡®FanPlus¡¯ such as the
design of ¡®services¡¯ provided by ¡®FanPlus¡¯, the text generated
by ¡®FanPlus¡¯, Scripts, Graphics, the transmission
functions among the ¡®members¡¯ are to be vested with ¡®FanPlus¡¯
in accordance with the relevant laws and regulations or ¡®FanPlus¡¯
holds the ownership or license. With regard to the ¡®services¡¯, ¡®FanPlus¡¯ will provide the ¡®members¡¯ only the rights to use etc which allows them to use the ¡®services¡¯ etc in accordance with the conditions of utilization
defined by ¡®FanPlus¡¯, and the ¡®members¡¯ are not
allowed to do some behaviors that can terminate the rights to use such as
transferring, selling, offering collateral etc.
Owing to these
terms of use, the ¡®members¡¯ shall not own the ¡®services¡¯ or hold the copyright
of the ¡®services¡¯, but be allowed to use the ¡®services¡¯ offered by ¡®FanPlus¡¯, of which ¡®services¡¯ are provided only for the
forms of information acquirement or personal use that can be used by the ¡®members¡¯.
Except for the
explicitly permitted content, the ¡®member¡¯ shall not use, copy or distribute,
for the commercial purpose, the information on ¡®members¡¯ status obtained
through the ¡®services¡¯ and also shall not be allowed to duplicate or distribute
functions transmitting of text, scripts, graphics created by ¡®FanPlus¡¯ among members. With the exception of the case when
the ¡®member¡¯ receives a clear permission from ¡®FanPlus¡¯
in written form, ¡®member¡¯ should not attempt production of sub-material,
inverted files, and extraction of source codes etc
related to the ¡®services¡¯ or the software which is
included in the services.
¡®FanPlus¡¯ may gradually limit the use of ¡®services¡¯ by
warning, temporary suspension, permanent stop etc, if
the ¡®member¡¯ is in breach of the responsibility of these terms or interferes
with the normal operation of ¡®services¡¯. However, if
the ¡®member¡¯ violates the relevant laws and regulations such as the supply of
illegal programs and operational interference, illegal communication and
hacking, distribution of malware, excessive use of access rights etc, ¡®FanPlus¡¯ may immediately
black out the use of the ¡®services¡¯ permanently. When the blackout of use is
made, all the benefits obtained through the use of ¡®services¡¯ will be erased,
and ¡®FanPlus¡¯ will not compensate for it separately.
More details of the related limit conditions follow the blackout policy and
individual ¡®services¡¯ operational policies.
If ¡®FanPlus¡¯ prevents the ¡®member¡¯ from using the ¡®services¡¯ or
terminates the contract, ¡®FanPlus¡¯ will notify it in
accordance with the notification method. In this case, ¡®member¡¯ may raise
objections to the decision in accordance with the procedures set by ¡®FanPlus¡¯. If ¡®FanPlus¡¯ considers
such an appeal justified, ¡®FanPlus¡¯ will resume the
use of ¡®services¡¯ immediately.
13. Exceptions on the responsibilities for the 'service' operations
If ¡®FanPlus¡¯ is unable to provide the ¡®service¡¯ due to a
natural disaster or an equivalent force majeure, the responsibility to provide
the ¡®service¡¯ will be exempted, and the interruption of use of the ¡®service¡¯
attributed to the ¡®member¡¯ such as the interruption of use of ¡®service¡¯ due to
the loss of accessible media such as terminal etc as
well as the communication interference etc will not
be accounted to ¡®FanPlus¡¯. In addition, ¡®FanPlus¡¯ is exempted from liability for the contents of
information, material, truthfulness of facts, accuracy etc
posted with regard to ¡®service¡¯ by ¡®member¡¯ as well as the transactions between
¡®members¡¯ or between ¡®member¡¯ and the third party using ¡®service¡¯ as the
mediator. Other than these, with regard to the ¡®service¡¯ provided for free of
charge, ¡®FanPlus¡¯ will not be responsible for it
unless otherwise specified in the relevant laws. For the ¡®posts¡¯ of ¡®member¡¯,
which are ¡®served¡¯, ¡®FanPlus¡¯ will not account for
any infringement of rights occurring due to ¡®member¡¯s intentional or negligent
failure in the implementation of guarantee or responsibility agreed by ¡®member¡¯
in these terms.
However, with
regard to the activities to collect the personal information by the other
services which are linked in the ¡®FanPlus¡¯ ¡®service¡¯,
please be noted that these ¡®FanPlus¡¯ terms and
privacy policy will not be applicable.
With regard to
these terms, the litigation filed between ¡®FanPlus¡¯
and ¡®member¡¯ will be governed by the laws of Republic of Korea, and the
disputed lawsuit will follow the procedures prescribed by the Code of Civil
Procedure.
14. Dispute settlement
These Terms and
Conditions or the Service shall be stipulated and executed under the laws and
regulations of the Republic of Korea. In case of any disputes arising out of or
related to use of the Service between the Parties concerned, the Company shall
faithfully consult with the other Party hereto to resolve such issues. Unless
the foregoing conflicts are settled, the Company may file a lawsuit to a
competent court under the Civil Procedure Act.
15. Termination of Service
If ¡®FanPlus¡¯ prevents the ¡®member¡¯ from using the ¡®services¡¯ or
terminates the contract, ¡®FanPlus¡¯ will notify it in
accordance with the notification method. In this case, ¡®member¡¯ may raise
objection to the decision in accordance with the procedures set by ¡®FanPlus¡¯. If ¡®FanPlus¡¯ considers
such appeal justified, ¡®FanPlus¡¯ will resume the use
of ¡®services¡¯ immediately.
In case that
Company discontinues the Service, Company will notify in advance from the day
when Company decides to discontinue.
User needs to
redeem Point up before the day that Company discontinues the Service. The
remaining Point after discontinuation of the Service perishes automatically.